007 Auto Locks ("we", "us", "our") is a mobile car key and vehicle locksmith service. This policy explains how we collect, use, and protect personal information when you visit our website [www.007autolocks.com] or contact us for a quote or booking.
We are committed to handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data controller: 007 Auto Locks Contact email: info@007autolocks.com Contact phone: 07837 919 005 Business address: ["mobile service, no fixed premises"]
We collect information you provide directly to us, including when you fill in a booking or contact form, call or message us, or request a quote: Name Phone number and/or email address Vehicle make, model, and registration number Location or address where the service is needed Details of the issue (e.g. lost keys, lockout, key programming) Any other information you choose to share with us We also collect limited technical information automatically when you visit our website: IP address, browser type, and device information Pages visited and time spent on the site Referring website or search terms Cookies and similar tracking technologies (see Section 5)
We use your information to: Respond to enquiries and provide quotes Arrange, confirm, and carry out locksmith call-outs Verify vehicle ownership where required before cutting or programming keys Process payments for services provided Communicate with you about your booking (e.g. arrival times, follow-ups) Improve our website and services Meet legal, insurance, and regulatory obligations Send occasional service updates or promotional messages, where you have agreed to receive them
We process personal data under the following lawful bases: Contract, to arrange and deliver the locksmith service you have requested Legitimate interests — to operate and improve our business, prevent fraud (e.g. confirming vehicle ownership), and maintain records Consent — for marketing communications, which you can withdraw at any time Legal obligation — where we are required to keep records for tax, insurance, or regulatory purposes
Because our work involves cutting and programming vehicle keys, we may ask for proof of ownership (such as a V5C logbook, proof of address, or ID) before carrying out work. This information is used solely to confirm you are entitled to have work done on the vehicle and to protect against key theft or fraud. We do not retain copies of ID documents longer than necessary for this purpose.
Our website may use cookies and similar technologies to: Enable core site functionality (e.g. booking forms) Understand how visitors use the site (analytics, e.g. Google Analytics) Support advertising, if we run Google Ads or Meta Ads campaigns You can control or disable cookies through your browser settings. Disabling some cookies may affect site functionality. [If a cookie banner/consent tool is used on the site, add: "You can manage your cookie preferences at any time using the cookie settings tool on our website."]
We do not sell your personal information. We may share it with: Trusted third-party service providers who support our business (e.g. website hosting, booking software, payment processors, email/SMS providers) Vehicle manufacturers or key-coding data providers, where necessary to programme a key Professional advisers (accountants, insurers) where required Law enforcement or regulators, where required by law Any third parties we work with are required to protect your data and only use it for the purposes we specify.
We keep personal information only as long as necessary for the purposes set out in this policy, including to meet legal, accounting, or insurance requirements. Booking and job records are typically retained for [3 years] to satisfy tax and insurance obligations, after which they are securely deleted.
Under UK data protection law, you have the right to: Access the personal data we hold about you Request correction of inaccurate data Request deletion of your data, where applicable Object to or restrict certain processing Withdraw consent to marketing at any time Request a copy of your data in a portable format Complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled To exercise any of these rights, contact us at [info@007autolocks.com].
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our services are intended for adults arranging vehicle locksmith work. We do not knowingly collect personal data from children.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page will reflect the most recent revision.
If you have any questions about this privacy policy or how we handle your data, please contact us: 007 Auto Locks Email: info@007autolocks.com
Phone:
07837 919 005
007 Auto Locks is Croydon's trusted vehicle locksmith service, delivering fast, professional solutions with a 1-hour response time across the local area.
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